Return and Refunds Policy

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Our Satisfaction Guarantee:
The pledge we made over 25 years ago still stands: If you are not 100% satisfied with your purchase, please return it for a refund, an exchange or credit of the full product cost.

Shipping Your Returns:
Please Contact Us via Email or Toll Free at 1-800-735-5251 within 14 days of receiving your merchandise to qualify for return authorization. Please detail what you are returning and how you would like us to handle the return, i.e., credit, exchange, etc. Customer Service will be happy to assist you.

Our Return Address is as follows:
BEST SHOT PET PRODUCTS
746 WESTLAND DRIVE #130
LEXINGTON, KENTUCKY 40504

Note: The method of refund will be determined by the original method of payment.
If you have any questions or concerns please feel free to contact our Customer Service Department at 1-800-735-5251 EST or Email us at: [email protected]

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